At Jerusalem Souvenirs, your trust is as precious to us as the pieces we curate. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or shop with us.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name and contact details
- Billing and shipping address
- Payment information (processed securely — never stored by us)
- Email address and phone number
- IP address and browsing behavior on our site
2. How We Use Your Information
Your information is used solely to serve you better. Specifically, we use it to:
- Process, fulfill, and track your orders
- Communicate with you about your purchase
- Provide attentive customer support
- Improve our website and shopping experience
- Send curated updates, offers, or inspiration — only with your consent
3. Payment Security
All payments are processed through trusted, PCI-compliant payment providers. We never store your credit card details. Every transaction is protected with SSL encryption to ensure your financial information remains completely secure.
4. Sharing Your Information
We share your information only with carefully selected partners — such as shipping carriers and payment processors — strictly to fulfill your order. We do not sell, rent, or trade your personal data. Ever.
5. Cookies & Analytics
Our website uses cookies to enhance your browsing experience, analyze traffic patterns, and improve functionality. We use tools such as Google Analytics (GA4) and email marketing platforms to better understand how we can serve you. You may manage your cookie preferences through your browser settings at any time.
6. Your Rights (GDPR & International)
Regardless of where you are located, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
If you are located in the European Union or European Economic Area, these rights are protected under the General Data Protection Regulation (GDPR).
7. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is handled with the same care and integrity we bring to every piece we offer.
8. Contact Us
If you have any questions about this policy or how your data is handled, please reach out to us:
📧 contact@jerusalemsouvenirs.com